Returns & Exchanges
We make returns simple with clear steps and fast processing.
How returns work
Follow these steps to complete your return.
1
Start a return
Submit your return request with order details.
2
Prepare your item
Pack the item securely with the original packaging when possible.
3
Ship it back
Use the provided label or drop it off at a carrier location.
4
Get your refund
Refunds are processed after inspection.
Standard Returns
- •Return window: 30 days from delivery
- •Items must be unused and in original condition
- •Include all accessories and tags
- •Proof of purchase required
Exchanges
- •Request an exchange for a different size or color
- •Exchanges are subject to stock availability
- •We ship the replacement after receiving the return
- •Any price differences will be adjusted
Refunds
- •Refunds are issued to the original payment method
- •Processing time is typically 3–7 business days
- •Shipping costs are non-refundable unless defective
- •You will receive a confirmation email
Non-returnable items
Some items cannot be returned for hygiene or safety reasons.
Gift cards and digital products
Personal care items that have been opened
Custom or personalized products
Final sale items
Items missing original packaging
Returns FAQ
Need help with a return?
Contact our support team for assistance.